IT Support
IT Support SLA Response Times Explained
25 October 2026
If your IT provider promises a "15 minute response" you could be forgiven for thinking your problem will be fixed in 15 minutes. It usually will not....
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IT Support
Co-Managed IT vs Fully Managed IT Support
18 October 2026
Last updated: 18 October 2026 | Written by Cloud Plus team Co-Managed IT vs Fully Managed IT Support Choosing between co-managed IT vs fully managed IT...
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IT Support
Outsourced IT Helpdesk Cover for In-House IT Staff
11 October 2026
If you employ one or two IT people, they are probably answering every password reset while also trying to finish real projects. Outsourced IT helpdesk...
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IT Support
Co-Managed IT Support for Businesses With an In-House IT Team
4 October 2026
Last updated: 04 October 2026 | Written by Cloud Plus team Co-Managed IT Support for Businesses With an In-House IT Team If you already employ an IT...
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IT Support
How to Switch IT Support Provider With No Downtime
27 September 2026
If you're wondering how to switch IT support provider without putting your business at risk, the short answer is: plan the handover in stages, keep both...
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IT Support
How to Choose an IT Support Provider
20 September 2026
Last updated: 20 September 2026 | Written by Cloud Plus team How to Choose an IT Support Provider If you're trying to work out how to choose an IT support...
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IT Support
Cyber Essentials Certification for Small Business
6 September 2026
Last updated: 06 September 2026 | Written by the Cloud Plus team Cyber Essentials Certification for Small Business Cyber Essentials certification for...
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IT Support
Security Awareness Training for Employees: Get It Right
30 August 2026
Last updated: 30 August 2026 | Written by Cloud Plus team Security Awareness Training for Employees: Get It Right Security awareness training for...
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IT Support
Co-Managed IT Services: What UK Business Owners Need to Know
23 August 2026
Co-managed IT services are a model where your existing in-house IT staff work alongside an external managed service provider (MSP), sharing...
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IT Support
How Much Does Managed IT Support Cost?
16 August 2026
Last updated: 16 August 2026 | Written by Cloud Plus team How Much Does Managed IT Support Cost? How much does managed IT support cost is one of the first...
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IT Support
Affordable Managed IT Support UK: What It Costs and What You Get
9 August 2026
Last updated: 09 August 2026 | Written by Cloud Plus team Affordable Managed IT Support UK: What It Costs and What You Get Finding affordable managed IT...
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IT Support
Remote IT Support Services: The Complete Guide for UK Businesses
2 August 2026
Last updated: 02 August 2026 | Written by the Cloud Plus team Remote IT Support Services: The Complete Guide for UK Businesses Remote IT support services...
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IT Support
IT Support vs In-House IT Team: Which Is Right for Your Business?
19 July 2026
Last updated: 19 July 2026 | Written by the Cloud Plus team IT Support vs In-House IT Team: Which Is Right for Your Business? If you run an SME in the UK,...
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IT Support
Benefits of Cloud Managed Services: What UK Business Owners Need to Know
12 July 2026
The benefits of cloud managed services for a UK business are lower and more predictable costs, better security, and one less thing to worry about. Here is how it compares and what to ask a provider.
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IT Support
What Is a Managed Service Provider? A Plain-English Guide for UK Businesses
5 July 2026
If you have ever wondered what is a managed service provider, you are not alone. The term is thrown around by IT companies, at networking events, and in...
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IT Support
Managed IT Services for Small Business UK: What Your Contract Should Include
28 June 2026
Last updated: 28 June 2026 | Written by the Cloud Plus team Managed IT Services for Small Business UK: What Your Contract Should Include Many business...
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IT Support
Email Security for Businesses: What Every Business Owner Needs to Know
22 June 2026
Last updated: 22 June 2026 | Written by the Cloud Plus team Email Security for Businesses: What Every Business Owner Needs to Know Email security for...
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IT Support
IT Disaster Recovery Planning: A Practical Guide for UK Businesses
14 June 2026
Last updated: 14 June 2026 | Written by the Cloud Plus team IT Disaster Recovery Planning: A Practical Guide for UK Businesses IT disaster recovery...
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IT Support
Business IT Support London: What London SMEs Should Expect from a Managed Provider
5 June 2026
Business IT support in London gives your SME access to proactive monitoring, fast helpdesk response, and managed cyber security without the cost of in-house IT.
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Cyber Security
Cyber Essentials Certification UK: Your Complete Guide
5 June 2026
Last updated: 05 June 2026 | Written by the Cloud Plus team Cyber Essentials Certification UK: Your Complete Guide Cyber Essentials certification is a UK...
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Cyber Security
Cyber Essentials vs Cyber Essentials Plus: Which Does Your Business Need?
5 June 2026
Last updated: 05 June 2026 | Written by the Cloud Plus team Cyber Essentials vs Cyber Essentials Plus: Which Does Your Business Need? If you are looking...
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Cyber Security
Managed Cyber Security Services for UK Small Business
5 June 2026
Last updated: 05 June 2026 | Written by the Cloud Plus team Managed Cyber Security Services for UK Small Business One-off security fixes are not enough....
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IT Support
Microsoft 365 Managed Services: What UK Businesses Actually Get
5 June 2026
Last updated: 05 June 2026 | Written by the Cloud Plus team Microsoft 365 Managed Services: What UK Businesses Actually Get If your business uses...
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Cyber Security
Cybersecurity for Small Business UK: What You Need in 2026
25 May 2026
Last updated: 26 July 2026 | Written by Cloud Plus team Cybersecurity for Small Business UK: What You Need in 2026 Cybersecurity for small business UK has...
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IT Support
Cloud Managed IT Services: Benefits for UK Small Businesses
23 May 2026
Discover the real cloud managed services benefits for UK small businesses. Cut costs, boost security and free up time. See how Cloud Plus can help today.
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Cloud Managed IT Services for Small Businesses UK: What You Actually Get
21 May 2026
Discover what managed IT services for small business UK really includes, what it costs, and how it protects your company. Find out how Cloud Plus can help.
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IT Support
IT Support for Small Business UK: What You Actually Need
18 May 2026
Everything UK small business owners need to know about IT support — what’s included, what it costs, and how to choose the right provider.
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IT Support
Affordable Managed IT Support for Small Business: What You Get and What It Costs
15 May 2026
Find out what managed IT support for small business really costs, what’s included in a contract, and how to choose the right provider. Practical guide for UK SMEs.
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IT Support
IT Support Packages for Small Business UK: Pricing, Plans and What’s Included
20 April 2026
A plain-English breakdown of IT support costs for UK small businesses in 2026. Pricing models, what drives costs up, and how to get the right deal without
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IT Support
WINDOWS 7 END OF LIFE
11 November 2019
What’s this all about? When a version of Windows, or Windows Server, comes to an end, Windows will still operate, but Microsoft will no longer issue the se
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IT Support
How To Solve An IT Problem
16 January 2018
Imagine turning on a decade-old computer system, there are higher chances that you experience multiple common issues that need to be resolved. Even in new
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IT Support
IT Support – 6 Myths Debunked. End the Confusion Today!
21 November 2017
When it comes to running and operating a business of any size, your computer infrastructure should be an important consideration. Yet time and again we spe
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IT Support
When Is The Right Time To Upgrade My Onsite Server?
24 October 2017
The start of a new year can be an extremely bustling time for server updates. In any case, obsolete servers are not the only reason why organizations are u
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IT Support
The Hidden Costs of Outsourcing IT Support (and of Not Outsourcing It)
24 October 2017
The hidden costs of outsourcing IT support usually aren't in the contract you sign — they're in the one you don't. Here's what to check for, and what skipping outsourced support costs instead.
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IT Support
How Much Does Outsourcing IT Support Cost? A Plain-English Breakdown
4 October 2017
How much does outsourcing IT support cost? Most UK small businesses pay somewhere between £25 and £80 per device per month for a fixed-fee service — here's exactly what changes that number.
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IT Support
Google is Marking Your website as Unsafe
6 September 2017
Following on from my email last month, I wanted to remind you that Google will start displaying a message on all websites that do not use an SSL certificat
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Cybercriminals: 5 tips to protect your business against them
31 August 2017
The easiest way for cybercriminals to infiltrate your business is through the clicking of an unidentified link. It takes less than a second to action and c
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IT Support
How To Make Your Website A Lead Machine
15 June 2017
Does your website create a daily flood of leads into your business? If you’re like most business owners, disappointed with the quantity or quality of
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IT Support
Function Keys F1–F12: What Each One Does and How to Use Them at Work
19 May 2017
What does each function key actually do? F1 to F12 explained in plain English — including Microsoft Office shortcuts, Fn lock tips, and the combinations that save your team the most time.
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IT Support
Microsoft Office – The Right Fit For Your Business?
18 May 2017
Microsoft have been very busy behind the scenes – launching Office 2016 and Office 365, labelled ‘the perfect pairing for Windows 10’. I invite you to take
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IT Support
Don’t Be The Victim of a Cyber Attack – A Staff Guide
15 May 2017
IMPORTANT: PLEASE CIRCULATE TO YOUR TEAM The biggest risk to your organisation are the people working within it. Infections generally get into your system
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IT Support
Phishing, Vishing and Smishing
11 May 2017
What is it? Any website, email, online service, phone call or text message that poses as a company, person or brand you recognise. Any contact like this is
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IT Support
Unclogging Your Inbox In 3 Simple Steps
7 February 2017
A cluttered email inbox can be difficult to navigate – not to mention you might miss an important email! Keeping your inbox clean will give you peace of mi
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IT Support
4 Things That Kill Your Website
7 February 2017
If you’re like most business owners, your website is your shop front, your brand on display and an essential sales and marketing tool. You’ve s
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IT Support
Top FREE Programs Every PC Needs
7 February 2017
Keeping your PC and computer system backed up, secure, and fully functioning can be expensive. There are a multitude of packages and software that helps pr
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IT Support
10 Tricks That Can Make Anyone An Excel Expert
7 February 2017
One of our support team was on a call this week with a business owner that was having a bit of a nightmare with Excel. Turns out we found a solution using
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IT Support
Shiny Object Syndrome
6 December 2016
At the weekend I had a conversation with a friend of mine; a fellow business owner. Let’s call him Chris, because that’s his name. We had a really good cat
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IT Support
Savvy Services To Help You Track Your Marketing
10 November 2016
We had a question come in on the online training we ran recently, and experience tells us that if they’re wondering what the answer is, then they’re probab
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IT Support
How To Spy On What Your Competitors Are Saying About You
1 November 2016
Want to know what your competitors and customers are saying about your business? With Google Alerts you can keep an eye on what’s being said about your bus
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IT Support
An Oversight That Could Cost Your Business £50,000…
26 October 2016
We all know that pirated software is illegal… But what you probably don’t realise is that actually these days there are organisations like the
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IT Support
Ransomware Protection Tips
5 October 2016
Heard of ransomware? Worried that you’ll be hit next? Here’s how it works, and what you can do to best protect yourself. How it works. Essentia
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IT Support
Social Media: A Hunting Ground For Cybercriminals
28 September 2016
Do you ever hesitate to click on a post shared by a friend on Facebook? Not because it’s a boring picture of their dinner, but because you’re s
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IT Support
Why So Many Businesses Are Embracing The Cloud
21 September 2016
Are you using the cloud sufficiently enough to solve the challenges your business faces on a day to day basis? Many businesses just like yours are benefitt
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IT Support
This Is The Easiest Way For Your Team To Track Their Work…
7 September 2016
For a few months now we’ve been utilising a tool here at Cloud Plus – and it’s working brilliantly well with our team. Particularly when
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IT Support
Beware: Ransomware Is Out There!
24 August 2016
Source: Copyright (c) Studio One Networks. All rights reserved Below is some vitally important information taken from the Norton website, about the latest
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IT Support
New Installers Wreaking Havoc
24 August 2016
Source: Cammy Harbison – http://www.idigitaltimes.com/ (29th March 2016) Ransomware infections have seen exponential growth in 2016, as security researcher
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IT Support
Deleting Your History…
24 August 2016
A lot of people aren’t aware of this one, but deleting your internet history serves a much greater purpose than just keeping your browsing history pr
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IT Support
Who Doesn’t Love A Freebie?
24 August 2016
Keeping your PC and computer system backed up, secure, and fully functioning can be expensive.There are a multitude of packages and software that helps pro
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IT Support
Fraudsters Posing As Colleagues
24 August 2016
Source: Katie Morley (http://www.telegraph.co.uk) Treat emails from senior members of staff asking you to transfer money with extreme caution.Workers are f
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IT Support
Is This Your Password?
24 August 2016
Source: Nitya Rajan (The Huffington Post UK) Most Popular (and Worst) Passwords Revealed! Some internet users give precious little thought to online securi
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IT Support
Whitelisting Emails Guide
24 August 2016
What does ‘whitelisting’ mean? Noun: A list of people or things considered to be acceptable or trustworthy.Verb: Add to a list of people or thi
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3 Lessons From A Business Owner
24 August 2016
3.15pm, Tuesday 16th February 2016 – the phone rings. *ring ring* Cloud Plus Engineer: “Good Afternoon, I.T. Service desk, how can I help?” Anon: “Hi, is t
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