Privacy Policy

Last updated: June 2026

Barton Technology Ltd (trading as Cloud Plus) is committed to protecting the personal data of everyone who interacts with us. This policy explains what we collect, why we collect it, and your rights under UK data protection law.

1. Who we are

The data controller is Barton Technology Ltd, registered in England and Wales.

Registered address: Suite 652, 124 City Road, London EC1V 2NX
Trading as: Cloud Plus
Website: cloudplusit.com
Contact: hello@cloudplusit.com

2. What data we collect

We may collect the following categories of personal data:

• Contact details — name, business email address, phone number, job title
• Business information — company name, size, and IT requirements
• Communications — emails, form submissions, and support requests you send us
• Technical data — IP address, browser type, pages visited, and referring URLs (collected via cookies and analytics tools)
• Service data — system and network information we access as part of delivering managed IT services to clients

3. How we use your data

We use personal data for the following purposes:

• Responding to enquiries and providing quotes
• Delivering and managing IT support services under contract
• Sending relevant service updates, security alerts, and account communications
• Sending marketing emails to business contacts (where you have given consent or where we have a legitimate interest)
• Improving our website and understanding how visitors use it
• Complying with legal and regulatory obligations

4. Legal basis for processing

We rely on the following lawful bases under UK GDPR:

• Contract — processing necessary to deliver our services to clients
• Legitimate interests — B2B marketing, fraud prevention, and website analytics
• Consent — where you have opted in to receive marketing communications
• Legal obligation — where we are required to process data to comply with the law

5. Who we share data with

We do not sell your personal data. We may share it with:

• Service providers — third-party tools we use to run our business (e.g. email platforms, CRM software, cloud infrastructure). These are bound by data processing agreements.
• IT partners — where we sub-contract specialist work as part of a client engagement, under appropriate confidentiality obligations
• Regulators or authorities — where required by law

All third parties we use are required to process your data securely and only for the purposes we specify.

6. Data retention

We retain personal data only for as long as necessary. Client data is held for the duration of the contract and up to six years afterwards (in line with UK limitation periods). Prospect and marketing data is retained for as long as we have a legitimate interest in contacting you, or until you unsubscribe or ask us to stop.

7. Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site. We use Google Analytics and a privacy-first analytics tool. Analytics cookies are only placed with your consent. You can manage your preferences via the cookie banner when you first visit the site.

8. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your data in certain circumstances
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests, including direct marketing
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email us at hello@cloudplusit.com. We will respond within one month.

9. Data security

We take security seriously — it is central to what we do. We use industry-standard controls including encryption, access controls, and regular security reviews to protect the data we hold. In the event of a personal data breach that is likely to affect your rights and freedoms, we will notify you and the ICO as required by law.

10. Complaints

If you are unhappy with how we have handled your data, please contact us first at hello@cloudplusit.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of the page will always reflect the most recent version. Significant changes will be communicated to clients directly.