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You will shortly receive an email confirming your request, along with a free copy of our pdf brochure. Within 1 working day you will also receive an email detailing your quote.
If you have any questions in the meantime, then please don't hesitate to get in touch.
You can do so by visiting our contact us page here.
In the meantime, here's a reminder of what you can look forward to with Cloud Plus...
#1
Your very own proactive and dedicated personal I.T. Manager
This is by a mile the most popular feature of Cloud Plus support. As soon as you come on board, you’ll be assigned a dedicated and experienced I.T. Manager.
This is just like having your own employee. Your I.T. manager is there to make sure your set-up is working perfectly.
They’re available for monthly progress calls, quarterly meetings and are always at the end of the phone if you need them.
With your new I.T. manager on board, you’ll collaborate to develop a road map for your company’s I.T. needs, taking you from where you are, to where you want to be with your I.T. system.
With your dedicated I.T. Manager, we want you to feel so confident in our service that you’ll allow us to take full responsibility for your I.T. – so you don’t have to.
#2
A customer-first service you’ll rave about.
We know there’s nothing more frustrating than feeling in the dark when an I.T. problem hits – and this is why exceptional customer service is at the forefront of everything we do.
You’ll find our Award Winning support service refreshing, reliable, and very userfriendly as our engineers are recruited for their customer service skills - as well as their technical ability.
We’re proud of our 5 Star Google Rating, and 99.3% client satisfaction rating. Add to that the host of customer service awards we’ve been nominated in recent years… and you’ll see our customer-first service speaks for itself.
#3
Top notch one-to-one telephone and remote support.
Our highly trained engineers are available at your beck and call. It’s like having your very own I.T. department.
We can perform remote installations to get you up and running with any new hardware and software super-quick.
Or if you’re having trouble with I.T. gremlins, within a few moments we can remotely access and start troubleshooting immediately.
If your issue requires to be dealt with ‘hands on’, don’t worry, we can arrange a call out for you. One of our local engineers can come and visit your site to tackle the issue first hand.
Factor in our 16+ years’ experience and you can feel confident we can fix anything – and quick!
#4
Super speedy ticket response times – the fastest in the industry!
Without super-efficient I.T. support, the effect on your business could be devastating.
On top of the frustration and lost time, there’s the hard cost of a productivity dip, wasted employee costs, and potential revenue damage.
At Cloud Plus, we understand that time is money. That’s why we give your I.T. problems the urgency they deserve.
We proudly say that we deliver the fastest response times in the UK!
#5
A pro-active service our competitors can’t match.
Prevention is always better than cure – and with ‘proactive monitoring’, you’ll be getting the very best.
With regular health checks, we’ll ensure your network is in tip-top shape. With our proactive service, your I.T. system won’t miss a beat, making an on-site call out far less likely.
We’re in the business of making your business’s I.T. run smoothly, and we won’t be satisfied until it does.
